B2B partner bench

Specialist repair support for shops

Partner with Retro & Rare for overflow micro-soldering, rare console projects, controller work, CRT and arcade repair questions, and specialty diagnostics that need a focused bench.

Partner workflow

Send the hard cases to a specialist bench

Computer repair shops, game stores, and repair counters can route work that would slow down the in-house bench. The intake captures shop name, work type, symptoms, prior work, expected volume, handoff preference, and timing before hardware moves.

Overflow

Board-level work

HDMI, USB-C, charging, trace repair, no-power faults, and prior repair recovery can be routed for specialist review.

Handoff

Mail-in or local

Partner work can be coordinated around mail-in, local drop-off, quote-first review, or recurring service expectations.

Clarity

No vague tickets

The intake captures shop name, work type, symptoms, prior work, expected volume, and timing before hardware moves.

01 Contact details
02 Request path
03 Request details
04 Request notes

If photos are needed, the shop can request them in a follow-up email. Shopify-native contact forms do not include file uploads by default.